核心定位
Zalo Business API 是 Zalo 官方为企业、开发者提供的自动化消息与客户互动平台。它允许企业将 Zalo 的聊天功能深度集成到自己的 CRM、ERP、客服系统或业务应用中，实现规模化、自动化的客户沟通、服务与营销，核心市场是越南。
目标用户
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在越南运营的企业：这是最主要的目标群体，无论是本土企业还是跨国公司在越南的分支。
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需要触达越南消费者的行业：电商、零售、银行金融、旅游酒店、教育培训、医疗、娱乐、物流等。
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希望提升客户互动效率的企业：替代或补充传统的短信、电话客服。
如何快速使用
1. Zalo基础概念
2. Zalo官方政策
4. Zalo注册流程
5. ZOA授权
6. ZOA绑定至NX
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